Job Description
About This Opportunity
This is an evergreen requisition intended to build a pipeline of qualified candidates for future Cashier openings within World Equestrian Center's fast casual dining outlets. While there may not be an immediate opening at the time of application, candidates who apply to this posting will be considered first as opportunities become available across our various quick-service and fast casual restaurant concepts.
If you enjoy providing excellent guest service, working in a fast-paced environment, and being part of a high-energy team, we encourage you to apply.
Position Summary
The Fast Casual Restaurant Cashier serves as the first point of contact for guests and plays a critical role in creating a positive dining experience. This position is responsible for accurately processing transactions, taking food and beverage orders, maintaining cleanliness of the service area, and delivering exceptional hospitality consistent with World Equestrian Center standards.
Essential Duties & Responsibilities
Greet guests in a friendly, professional, and welcoming manner.
Accurately take food and beverage orders using the point-of-sale (POS) system.
Process cash, credit card, mobile payment, and room charge transactions.
Answer guest questions regarding menu items, ingredients, and promotions.
Maintain thorough knowledge of menu offerings and daily specials.
Ensure orders are entered correctly and communicated clearly to kitchen staff.
Assemble, package, and distribute completed guest orders when applicable.
Maintain cleanliness and organization of cashier stations, dining areas, beverage stations, and condiment areas.
Restock supplies including cups, lids, napkins, condiments, and other service items.
Follow food safety, sanitation, and health department guidelines at all times.
Assist with opening, closing, and side work responsibilities as assigned.
Support team members during peak business periods to ensure efficient operations.
Resolve guest concerns professionally and escalate issues to management when necessary.
Perform other duties as assigned.
Qualifications
Required
Excellent customer service and interpersonal skills.
Strong communication skills and a positive attitude.
Ability to work efficiently in a fast-paced environment.
Dependable attendance and punctuality.
Ability to maintain professionalism while handling multiple tasks.
Availability to work flexible schedules, including evenings, weekends, holidays, and special events.
Preferred
Previous cashier, restaurant, hospitality, retail, or customer service experience.
Experience using POS systems.
Experience handling cash transactions and balancing cash drawers.
Knowledge of food service operations and guest service standards.
Physical Requirements
Ability to stand and walk for extended periods during shifts.
Ability to frequently bend, reach, lift, and carry items.
Ability to lift up to 25 pounds regularly and up to 50 pounds occasionally with assistance.
Ability to work in a fast-paced restaurant environment with frequent guest interaction.
What We Offer
Flexible scheduling opportunities.
Competitive pay.
Growth and advancement opportunities throughout WEC's hospitality operations.
Dynamic work environment with exposure to a variety of dining concepts and special events.
Opportunity to work at one of the nation's premier hospitality, entertainment, and equestrian destinations.
Equal Opportunity Employer
World Equestrian Center is an Equal Opportunity Employer and a Drug-Free Workplace. Employment offers are contingent upon successful completion of applicable pre-employment screenings, including a background check.
Please Note: This is an evergreen requisition established to build a talent pipeline for future Fast Casual Restaurant Cashier opportunities at World Equestrian Center. Applications submitted to this posting will be reviewed and retained for consideration as openings become available across our fast casual and quick-service restaurant locations. Qualified candidates may be contacted when positions become available. Submission of an application does not guarantee an immediate interview or offer of employment.
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