Meter Reader Job at City of Carrollton, TX, Carrollton, TX

  • City of Carrollton, TX
  • Carrollton, TX

Job Description

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JOB TITLE: Meter Reader

DEPARTMENT/DIVISION: Utility Customer Service

REPORTS TO: Utility Customer Service Supervisor

SUMMARY: Responsible for performing activities related to reading residential and commercial meters and performing field customer service. Work is performed with limited supervision.

ESSENTIAL JOB FUNCTIONS:
  • Conducts field readings of residential and commercial meters. Logs results utilizing established guidelines.
  • Provides field customer service activities related to new service, service suspensions, service cancellations, high bill complaints, flow checks, and/or other related issues.
  • Prepares and maintains a variety of records, logs, work orders, and/or other related documentation.
  • Performs other duties as assigned.
SUPERVISORY/BUDGET RESPONSIBILITIES:
  • None.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of City geography;
  • Skilled in providing customer service;
  • Skilled in reading maps;
  • Skilled in preparing and maintaining records;
  • Skilled in operating a computer and related software applications;
  • Skilled in communicating effectively with a variety of individuals.
MINIMUM QUALIFICATIONS:
  • High School Diploma or G.E.D.
  • One year of related customer service experience.
  • Requires a valid Texas Driver's License.
PREFERENCES:
  • None.
WORKING CONDITIONS:
  • Frequent climbing, balancing, reaching, sitting, standing, stooping, kneeling, crouching, walking, talking, seeing, hearing, smelling, and manual dexterity.
  • Occasional lifting and carrying up to 100 pounds.
  • Work is typically performed in both standard office and outdoor environments, with potential exposure to adverse weather conditions.
  • Work is performed in close quarters and high and precarious places.
CONDITIONS OF EMPLOYMENT:
  • Must pass pre-employment drug test.
  • Must pass criminal history check.
  • Must pass motor vehicle records check.

Job Tags

Work at office

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